Government and Charities
Welcome to the Government & Charities area of the RelativeCare Web site
Here Government Agencies and Charities can find more information about our company and products.
Please click on the links to go direct to items of interest.
- About Us & Our Services
- Authoring
- Accompanying Booklet
- Benefits for Carers
- Benefits for Providers
- Branding
- Bulk Purchase Orders
- Distribution
- Early Intervention Scheme
- Features and Benefits of ‘Do you care?’
- Price List & Ordering
- Security
- Suggested Points of Distribution
About Us & Our Services
RelativeCare Ltd is the first social enterprise company to produce a DVD guide for unpaid carers and as such is the market leader. The company was incorporated early in 2007 with the specific intention of producing the generic DVD ‘Do you care?’ which was launched in the spring of 2008.
We are a ‘for profit’ company with an altruistic agenda. It is our intention to re-invest in future productions of illness or injury specific DVDs for carers looking after people with (for example) Parkinson’s disease, dementia, MS, stroke and other ailments where the person is being cared for at home by an unpaid carer.
We believe it continues to be unrealistic to expect a person to undertake a role without supplying them with the necessary information. Mindful of the valuable contribution carers make to society and resulting savings to the public purse (estimated to be £87bn p.a.) it is reasonable that carers receive public funded tools and guidance to continue in their role.
There is a drive by all care related organisations to promote schemes which encourage prevention rather than cure for the troubles of carers and that by supplying carers with the basic information required for the role, much suffering can be avoided and a better quality of life achieved for both the carer and the cared for person.
Financial savings attributed to prevention schemes will benefit public funds and leave resources to be channelled to areas of substantial and critical need or, alternatively, respite care.
We will continue to provide quality information that benefits carers, offer a reliable service and support to the providers we work with as partners and maintain a policy of achieving our goals as cost effectively as possible for all involved in our projects.
Authoring
We offer a free ‘Authoring’ service of the available chapters in the DVD and book to enable bulk purchasers to include only those chapters applicable to their service.
Accompanying Booklet
The DVD is accompanied by a 30 page booklet which explains the objective of each chapter and lists the equipment and articles needed for the completion of each task. The booklet explains how the carer can complete a simple ‘Risk Assessment’ and includes a glossary of terms associated with caring as well as templates of medicine charts. Free medicine charts are available by clicking Downloads on this web site. The booklet also contains space to note useful contact details of care related people and services as well as a list of charities and other organisations with their email and web site addresses.
Benefits for Carers
The DVD:
- Provides simple, easy to understand unsupervised comprehensive guidance of how a number of caring tasks may be performed by an able bodied carer
- Explains best practice to novice and experienced carers alike
- Helps to define the unpaid carer’s role
- Develops new caring skills
- Increases carer’s competence and confidence
- Helps to maintain the wellbeing of the carer and the cared for person
- Delivers the cared for person a better standard of care
- Encourages independence for the carer and the cared for person
- Reaches those carers unable to leave the home and the cared for person to attend training
- Includes a booklet that complements and explains the DVD
- Advises carers to download medicine charts which are available free from this web site at Downloads
- Demonstrations are based on recognised techniques used within the caring profession and follow current best practice guidelines. (See Testimonials).
- The DVD is easy to review and show to others who help the primary carer and will also alert them to the problems that carers face and may encourage involvement.
Benefits for Providers
The DVD:
- Provides a foundation platform for new care programmes
- Is quickly, easily and cost effectively delivered at the point of need
- Delivers the Department of Health priority of early intervention
- Delivers an immediate practical service, particularly to those carers assessed in the low and moderate risk categories who may currently receive little or no service.
- Targets services appropriately
- Promotes and demonstrates consistent duty of care
- Improves efficiency as a tool for assessment staff
- Shows commitment to a partnership between service providers and carers
- Shares good practice
- Encourages confidence
- Empowers independence
- Reduces dependency
- Promotes cultural change in the care environment
- Places people more in control of their own health and care
- Reduces the likelihood of carers succumbing to injury or illness
- Promotes health and emotional wellbeing
- Demonstrates good hygiene discipline
- Includes information regarding Management of Medicines, Preventing Dehydration and The Importance of Nutrition
- Provides guidance and information whilst clients wait for requested services following assessment
- May reduce hospital re-admissions
- Satisfies significant public demands for ‘More help for carers’
- Narration can be easily dubbed into other languages
- Meets many of the commitments signed up to by government and Department of Health in the concordat ‘Putting People First’
- Paves the way for further illness specific help and support DVDs for conditions such as for Parkinson’s disease, dementia, MS, stroke and other ailments
‘Do you care?’ enables services and charities to respond directly and positively to the Care Services Improvement Partnership (CSIP) report ‘High Impact Changes for health and social services’ March 2008 (p26):
“Services which challenge the exclusive focus on eligibility criteria by developing creative and flexible alternatives can reduce dependency. By establishing services which can respond to low level needs and focus on a supportive and empowering approach the demand for high level, more expensive services can be reduced. People express high levels of satisfaction and wellbeing and quality of life is improved. Innovative approaches need commitment from senior management.”
Branding
We are pleased to offer branding opportunities with the DVD free of charge with orders of 1,000 copies and over. Purchasers may choose to place crests, logos, pictures or text on the cover wrap within the available space on the front cover, back cover and spine to create a pertinent local feel to the product.
We only need electronic (by email attachment or Compact Disc) copies of crests, logos and text with replacement pictures of the purchaser’s choice and a summary of their instructions for our art work team to create a proof for their approval.
Call 01258 818 252 to discuss options.
An example of a ‘Branded’ DVD cover in the corporate colours of an organisation is shown below:
Bulk Purchase
Product
The DVD ‘Do you care?’ and booklet enclosed in a clear plastic case and cellophane wrapped.
Minimum order is one box of 25 DVDs. (See Price List below)
Benefits
The two parts of the product may be stored safely together in the case and thus less likely to become separated or damaged.
Carers may place more importance on the value of product content over (for example) a card wallet presentation which is associated with DVDs given free in newspapers and magazines.
Opportunities exist with RelativeCare to brand or personalise the DVD cover wrap and place your own logos or text in the white or blue spaces provided on the front and/or back of the DVD. We will work with partners to achieve mutually desired and agreed branding at no cost for orders of one thousand DVDs or over. (See Prices below)
Features
This product is of a high professional standard. Discs are replicated from a glass master to ensure reliability and reduce the risk of failings associated with duplication.
The footage is filmed in 16:9 widescreen broadcast quality format.
Distribution
Health and Social Services as well as the care charities will understand the best distribution methods applicable to their patients/clients. The DVD is a prime candidate for distribution through the intended ‘Information Prescription’ scheme.
The DVDs are easy to store and can be quickly and easily distributed.
Early Intervention Scheme
Through the issue of the DVD and the simple caring information it imparts, coupled with a ‘value check’ and the provision of carer/patient specific advice or training, the ‘Point of Crisis’ can be transformed to a more controlled ‘Point of Intervention’ at a much later stage and thus reduce the call on, and intensity of, expensive resources. (Point and click to enlarge the slides below)
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| Current (Perceived) Situation | Pilot for a ‘Good Practice Scheme’ |
- Give carers support at the onset of need
- Empower carers to help themselves
- Check if DVD support provided is pertinent
- Provide ‘carer/patient specific’ extra support if not covered by DVD
- Provide time specific added services, eg financial, respite, training and jobs advice
- Change the current ‘Point of Crisis’ to a planned ‘Point of Intervention’
Features and Benefits of ‘Do you care?’
‘Do you care?’ is the first DVD of its kind providing information and guidance intended to develop the skills of unpaid carers. It offers authorities and charities the opportunity of a rapid response to a call for help and gives carers what they need, when they need it, where they need it (at home), at an economical cost. Many carers who look after people at low to moderate risk may never need another service. Those who will ultimately need substantial or critical levels of help will have good quality information whilst services are being assessed and planned.
Everyone who needs to care also needs to know how to care. Experienced but non professional carers may never have had proper techniques for performing tasks single handed explained to them and so could also benefit from viewing the DVD. The DVD complements planned programmes of service for more in depth needs by creating a platform from which to base future demands.
‘Do you care?’ demonstrates current best practice in moving and handling techniques (see Testimonials) as used by professional carers, explains procedures, advises where to get help and reduces the likelihood of injury or illness.
‘Do you care?’ guides the viewer through 23 demonstrations of caring tasks plus three further information chapters to improve caring skills. The techniques demonstrated are recommended to preserve the wellbeing of all carers.
The DVD can be shown to relatives or friends who may wish to assist in the caring role. The DVD and accompanying booklet will also improve their skills, give them a better understanding of the carer’s circumstances and encourage them to help.
Narration has been kept to simply explaining the tasks being demonstrated on film.
The total running time is 65+ minutes and footage is shot in 16:9 widescreen broadcast quality format.
Prices
All prices are subject to VAT @ 20%. Post and packing of 1-24 DVDs and boxes of 25-975 will be charged at cost. Orders of 1,000 and over include carriage by courier to one address.
| No of DVDs | Price per DVD Excl VAT |
Order Price Excl VAT |
Post/Carriage | Branding/Authoring |
|---|---|---|---|---|
| 1 – 24 | £8.75 | At Cost | Not Available | |
| 25 – 975 | £7.50 | £187.50 | At Cost | Not Available |
| 1,000 | £6.00 | £6,000 | No Charge | No Charge |
| 2,000 | £5.50 | £11,000 | No Charge | No Charge |
| 3,000 | £5.00 | £15,000 | No Charge | No Charge |
| 4,000 | £4.50 | £18,000 | No Charge | No Charge |
| 5,000 | £4.00 | £20,000 | No Charge | No Charge |
| 10,000 | £3.50 | £35,000 | No Charge | No Charge |
| 20,000 | £2.75 | £55,000 | No Charge | No Charge |
To Order
Single orders and Boxes of 25-975
- Contact us with your order (see contact details below)
- We will send you an invoice
- Your order will be dispatched on receipt of payment
- Payment may be made by cheque or BACS
Bulk orders from 1,000
- Decide on the number of DVDs required
- Let us know your Branding requirements
- Contact us for a quotation
- On receiving the quotation please submit a purchase order and a nominated individual to whom delivery should be made
- We will not process your order until we have received your purchase order
- Please note that for large orders a deposit may be required before the order can be effected
- Invoices are issued on dispatch and payment, which may be made by cheque or BACS, is due 30 days from invoice date
- Delivery time is usually under three weeks from receiving the purchase order
T: 01258 818 252
E: sales@relativecare.co.uk
Write: RelativeCare Ltd, PO Box 6744, Sturminster Newton, Dorset, DT10 9AT.
Delivery and Charges
We make every effort to keep these charges low. Quoted charges are to one delivery address only – multiple deliveries by arrangement.
There is no delivery charge on orders of one thousand DVDs (forty boxes of 25 DVDs) and over. Such orders are delivered film wrapped on pallets to minimise risk of damage.
Damages
Damages are rare but should be reported on delivery and no later than 24 hours after delivery.
Statutory Rights
These Terms and Conditions do not affect the statutory rights of RelativeCare Ltd customers with regard to the products and services supplied by RelativeCare Ltd.
Security
All DVDs are now encrypted and with orders of 1,000 copies or over, are offered with the purchaser’s logo and crest printed on the body of the disc free of charge thus enabling the purchaser to be more confident that the disc being viewed is theirs.
Call 01258 818 252 to discuss the options.
Suggested Points of Distribution
Supply patients during their stay in hospital once it has become apparent they will need care on returning home. The patient may hand the disc to the proposed carer to take home and watch allowing time for the carer to prepare for the patient’s home coming. Skills improvement starts here.
The home coming is a stressful time when carers complain they are in the wrong frame of mind to absorb the wealth of information and advice they receive. The DVD enables leisurely viewing and reviewing and can be shown to others so they may be encouraged to assist the primary carer. This benefit may also ease the burden on respite services.
GPs, district nurses and occupational therapists could distribute the DVD when they learn a person either is a carer or has a carer.
Social services could make a standard procedure to supply by post or hand over a DVD in person as soon as they receive a request for services, providing an immediate response to a call for help. The DVD gives them what they need, when they need it at a time when they otherwise, perhaps, would be left with nothing whilst they wait for their application to be processed.
Social workers and assessors could carry a quantity in their car to leave with appropriate clients, thus demonstrating commitment to the provider’s duty of care.
Charities directly involved with carers are ideally placed to give away DVDs, rent or lend them out or sell them. Opportunities exist for charities to raise funds from these activities. The recommended retail price of an individual DVD is £8.75. RelativeCare Ltd places no restrictions on the price our clients achieve on its re-sale.
